Surveys
Semua survei yang mengalirkan data ke platform. Klik baris untuk mengelola pertanyaan dan status.
Post-purchase CSAT | CSAT | Live | 123 | 56.9% | 11 | CX Operations | In-store QR, WhatsApp |
Service Experience Pulse | CSAT | Live | 34 | 58.8% | 4 | Service Network | Email, SMS |
Relationship NPS — Quarterly | NPS | Live | 0 | 0 | 0 | CX Insights | |
Eraspace Delivery CES | CES | Live | 6 | 4.7 / 7 | 0 | Digital Commerce | App |
Trade-in Experience | Custom | Paused | 0 | 0.0% | 0 | Trade-in Programme | In-store QR |
Urban Republic Store Concept Test | Custom | Draft | 0 | 0.0% | 0 | Retail Format | — |