Responses
Every survey response across the retail network. Click a row to open the case file.
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Naufal Pahlevi | 5 | Positive | Payment process | Audio | Rp 4,3 jt | Erafone Paris Van Java, Bandung | Not required | 19 Aug, 10:46 | ||
Hendra Sitompul | 5 | Positive | Payment process | Service part | Rp 6,5 jt | Erajaya Service Centre Surabaya, Surabaya | Not required | 18 Aug, 17:41 | ||
Siti Setiawan | 5 | Positive | Payment process | Smartphone | Rp 19,3 jt | iBox Pacific Place, Jakarta | Not required | 11 Aug, 14:13 | ||
Reza Wijaya | 4 | Positive | Payment process | Service part | Rp 899 rb | Erajaya Service Centre Surabaya, Surabaya | SMS | Not required | 21 Aug, 17:36 | |
Pandu Simatupang | 4 | Positive | Payment process | Service part | Rp 899 rb | Erajaya Service Centre Jakarta, Jakarta | Not required | 19 Aug, 15:00 | ||
Fitri Sitompul | 4 | Positive | Payment process | Tablet | Rp 19,0 jt | Erafone Grand Indonesia, Jakarta | Not required | 18 Aug, 15:52 | ||
Eko Saputra | 4 | Positive | Payment process | Smartphone | Rp 9,5 jt | Erafone Beachwalk, Denpasar | In-store QR | Not required | 02 Aug, 10:03 | |
Jihan Anggraini | 3 | Neutral | Payment process | Smartphone | Rp 17,5 jt | Erafone Galaxy Mall, Surabaya | In-store QR | Not required | 22 Aug, 19:56 | |
Gede Gunawan | 3 | Neutral | Payment process | Audio | Rp 999 rb | Erafone Sun Plaza, Medan | In-store QR | Not required | 18 Aug, 16:52 | |
Lukman Sitompul | 3 | Neutral | Payment process | Service part | Rp 899 rb | Erajaya Service Centre Jakarta, Jakarta | Not required | 16 Aug, 09:53 | ||
Fitri Dharma | 3 | Neutral | Payment process | Smartphone | Rp 6,5 jt | Erafone Kota Kasablanka, Jakarta | Not required | 03 Aug, 15:35 | ||
Gede Pahlevi | 2 | Negative | Payment process | Smartphone | Rp 25,3 jt | Erafone Bandung Indah Plaza, Bandung | In-store QR | In progress | 17 Aug, 16:37 |