Responses
Every survey response across the retail network. Click a row to open the case file.
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Bayu Rahmawati | 5 | Positive | Trade-in valuation | Smartphone | Rp 18,9 jt | Erafone Beachwalk, Denpasar | In-store QR | Not required | 12 Aug, 09:19 | |
Reza Putri | 4 | Positive | Trade-in valuation | Smartphone | Rp 20,1 jt | Erafone Beachwalk, Denpasar | Not required | 13 Aug, 18:41 | ||
Citra Gunawan | 4 | Positive | Trade-in valuation | Smartphone | Rp 5,5 jt | Erafone Beachwalk, Denpasar | In-store QR | Not required | 12 Aug, 15:05 | |
Reza Dharma | 4 | Positive | Trade-in valuation | Smartphone | Rp 19,1 jt | Erafone Beachwalk, Denpasar | In-store QR | Not required | 08 Aug, 09:25 | |
Eko Saputra | 4 | Positive | Payment process | Smartphone | Rp 9,5 jt | Erafone Beachwalk, Denpasar | In-store QR | Not required | 02 Aug, 10:03 | |
Agnes Ramadhani | 3 | Neutral | Staff helpfulness | Audio | Rp 4,3 jt | Erafone Beachwalk, Denpasar | Not required | 05 Aug, 13:28 | ||
Tia Tanaya | 2 | Negative | Trade-in valuation | Smartphone | Rp 24,0 jt | Erafone Beachwalk, Denpasar | In-store QR | Resolved | 10 Aug, 12:11 | |
Rizky Anggraini | 2 | Negative | Product knowledge | Smartphone | Rp 6,5 jt | Erafone Beachwalk, Denpasar | Resolved | 06 Aug, 15:13 | ||
Galih Dewi | 1 | Negative | Waiting time | Smartphone | Rp 27,8 jt | Erafone Beachwalk, Denpasar | In-store QR | Resolved | 17 Aug, 09:18 |