Responses

Responses

Every survey response across the retail network. Click a row to open the case file.

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Rizky Ramadhani
R-24115
5PositiveStaff helpfulness
Service part
Penggantian baterai
Rp 899 rb
Erajaya Service Centre Medan, Medan
Dilayani Fitria Sari
SMSNot required17 Aug, 12:07
Bambang Lestari
R-24141
4PositiveWaiting time
Service part
Perbaikan board (estimasi)
Rp 6,5 jt
Erajaya Service Centre Medan, Medan
Dilayani Kirana Santoso
EmailNot required20 Aug, 18:01
Maya Ramadhani
R-24122
4PositiveProduct knowledge
Service part
Perbaikan board (estimasi)
Rp 6,5 jt
Erajaya Service Centre Medan, Medan
Dilayani Prita Wulandari
SMSNot required17 Aug, 17:29
Bagus Sitompul
R-24130
3NeutralWaiting time
Service part
Penggantian layar OLED
Rp 4,9 jt
Erajaya Service Centre Medan, Medan
Dilayani Aditya Pratama
SMSNot required19 Aug, 15:26
Maya Ramadhani
R-24161
2NegativeWarranty claim
Service part
Klaim garansi — tanpa biaya
Rp 0
Erajaya Service Centre Medan, Medan
Dilayani Kirana Santoso
EmailOpen22 Aug, 12:22

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