Responses

Responses

Every survey response across the retail network. Click a row to open the case file.

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Jihan Fauzan
R-24160
5PositiveWaiting time
Smartphone
Xiaomi 15T Pro
Rp 9,3 jt
Erafone Sun Plaza, Medan
Dilayani Eka Nugroho
In-store QRNot required22 Aug, 18:59
Dimas Ramadhani
R-24120
5PositiveStaff helpfulness
Accessory
Belkin Power Bank 20K
Rp 899 rb
Erafone Sun Plaza, Medan
Dilayani Oki Pratama
WhatsAppNot required17 Aug, 12:28
Andi Lestari
R-24084
5PositiveStaff helpfulness
Smartphone
vivo V50
Rp 7,8 jt
Erafone Sun Plaza, Medan
Dilayani Oki Pratama
In-store QRNot required12 Aug, 13:32
Rizky Maulana
R-24047
5PositiveStore cleanliness
Accessory
Anker 65W GaN Charger
Rp 549 rb
Erafone Sun Plaza, Medan
Dilayani Prita Utami
In-store QRNot required07 Aug, 13:37
Rizky Ginting
R-24039
5PositiveStore cleanliness
Smartphone
iPhone 17 Pro 256GB
Rp 25,3 jt
Erafone Sun Plaza, Medan
Dilayani Prita Utami
In-store QRNot required06 Aug, 09:51
Gede Puspita
R-24108
4PositiveStock availability
Audio
AirPods Pro 3
Rp 4,3 jt
Erafone Sun Plaza, Medan
Dilayani Joko Permata
In-store QRNot required16 Aug, 13:35
Agnes Dewi
R-24103
4PositiveStaff helpfulness
Smartphone
vivo V50
Rp 6,5 jt
Erafone Sun Plaza, Medan
Dilayani Prita Utami
WhatsAppNot required15 Aug, 09:36
Rizky Putri
R-24064
4PositiveTrade-in valuation
Audio
Galaxy Buds 4 Pro
Rp 2,5 jt
Erafone Sun Plaza, Medan
Dilayani Eka Nugroho
WhatsAppNot required10 Aug, 09:24
Dimas Kurniawan
R-24014
4PositiveStaff helpfulness
Wearable
Apple Watch Series 11
Rp 8,9 jt
Erafone Sun Plaza, Medan
Dilayani Joko Permata
WhatsAppNot required03 Aug, 15:20
Gede Gunawan
R-24125
3NeutralPayment process
Audio
JBL Tune Beam 2
Rp 999 rb
Erafone Sun Plaza, Medan
Dilayani Prita Utami
In-store QRNot required18 Aug, 16:52
Eko Ramadhani
R-24123
3NeutralStaff helpfulness
Audio
JBL Tune Beam 2
Rp 999 rb
Erafone Sun Plaza, Medan
Dilayani Eka Nugroho
In-store QRNot required18 Aug, 10:14
Dimas Pahlevi
R-24090
2NegativeWaiting time
Wearable
Galaxy Watch 8
Rp 6,9 jt
Erafone Sun Plaza, Medan
Dilayani Oki Pratama
WhatsAppResolved13 Aug, 15:14
Yusuf Simatupang
R-24036
2NegativeStock availability
Wearable
Galaxy Watch 8
Rp 3,9 jt
Erafone Sun Plaza, Medan
Dilayani Joko Permata
WhatsAppResolved06 Aug, 10:43
Tia Kusumawardani
R-24031
2NegativeWaiting time
Wearable
Galaxy Watch 8
Rp 5,6 jt
Erafone Sun Plaza, Medan
Dilayani Eka Nugroho
In-store QRResolved05 Aug, 16:12

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