Responses

Responses

Every survey response across the retail network. Click a row to open the case file.

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Rizky Aryasatya
R-24153
5PositiveStaff helpfulness
Wearable
Apple Watch Series 11
Rp 8,6 jt
Erafone Bandung Indah Plaza, Bandung
Dilayani Gilang Santoso
In-store QRNot required21 Aug, 11:06
Kartika Maulana
R-24098
5PositiveStaff helpfulness
Audio
Galaxy Buds 4 Pro
Rp 2,9 jt
Erafone Bandung Indah Plaza, Bandung
Dilayani Leo Wulandari
In-store QRNot required14 Aug, 14:44
Andi Dewi
R-24071
5PositiveStaff helpfulness
Accessory
Anker 65W GaN Charger
Rp 549 rb
Erafone Bandung Indah Plaza, Bandung
Dilayani Leo Wulandari
In-store QRNot required11 Aug, 15:59
Lukman Dewi
R-24000
5PositiveStaff helpfulness
Audio
JBL Tune Beam 2
Rp 999 rb
Erafone Bandung Indah Plaza, Bandung
Dilayani Aditya Hidayat
In-store QRNot required01 Aug, 18:36
Lidya Kusumawardani
R-24140
4PositiveWaiting time
Accessory
Eraspace Care+ 12 bulan
Rp 1,3 jt
Erafone Bandung Indah Plaza, Bandung
Dilayani Gilang Santoso
In-store QRNot required20 Aug, 18:04
Agnes Mahendra
R-24150
3NeutralWaiting time
Wearable
Garmin Forerunner 275
Rp 5,9 jt
Erafone Bandung Indah Plaza, Bandung
Dilayani Gilang Santoso
In-store QRIn progress21 Aug, 13:56
Pandu Prasetyo
R-24079
3NeutralStaff helpfulness
Smartphone
vivo V50
Rp 6,0 jt
Erafone Bandung Indah Plaza, Bandung
Dilayani Aditya Hidayat
WhatsAppNot required11 Aug, 15:04
Rizky Halim
R-24067
3NeutralWaiting time
Smartphone
iPhone 17 Pro 256GB
Rp 26,8 jt
Erafone Bandung Indah Plaza, Bandung
Dilayani Gilang Santoso
In-store QRNot required10 Aug, 16:21
Lukman Wijaya
R-24152
2NegativeWaiting time
Smartphone
Xiaomi 15T Pro
Rp 10,3 jt
Erafone Bandung Indah Plaza, Bandung
Dilayani Fitria Utami
In-store QRIn progress21 Aug, 09:59
Gede Pahlevi
R-24116
2NegativePayment process
Smartphone
iPhone 17 Pro 256GB
Rp 25,3 jt
Erafone Bandung Indah Plaza, Bandung
Dilayani Gilang Santoso
In-store QRIn progress17 Aug, 16:37
Kevin Dewi
R-24068
2NegativeStock availability
Smartphone
OPPO Reno 14
Rp 6,5 jt
Erafone Bandung Indah Plaza, Bandung
Dilayani Aditya Hidayat
In-store QRResolved10 Aug, 13:04
Pandu Rahmawati
R-24056
2NegativeStock availability
Wearable
Apple Watch Series 11
Rp 7,3 jt
Erafone Bandung Indah Plaza, Bandung
Dilayani Gilang Santoso
In-store QRResolved08 Aug, 17:57
Hendra Rahmawati
R-24025
2NegativeWaiting time
Audio
Galaxy Buds 4 Pro
Rp 2,9 jt
Erafone Bandung Indah Plaza, Bandung
Dilayani Aditya Hidayat
In-store QRResolved04 Aug, 10:41
Olivia Saputra
R-24061
1NegativeStock availability
Smartphone
vivo V50
Rp 6,0 jt
Erafone Bandung Indah Plaza, Bandung
Dilayani Leo Wulandari
In-store QRResolved09 Aug, 14:40

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