Responses
Every survey response across the retail network. Click a row to open the case file.
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Farah Dharma | 5 | Positive | Store cleanliness | Accessory | Rp 899 rb | Erafone Paris Van Java, Bandung | Not required | 22 Aug, 17:24 | ||
Naufal Pahlevi | 5 | Positive | Payment process | Audio | Rp 4,3 jt | Erafone Paris Van Java, Bandung | Not required | 19 Aug, 10:46 | ||
Maya Dewi | 5 | Positive | Staff helpfulness | Smartphone | Rp 5,3 jt | Erafone Paris Van Java, Bandung | Not required | 14 Aug, 14:08 | ||
Qori Handayani | 5 | Positive | Trade-in valuation | Smartphone | Rp 20,1 jt | Erafone Paris Van Java, Bandung | Not required | 04 Aug, 16:36 | ||
Eko Nugraha | 4 | Positive | Trade-in valuation | Accessory | Rp 920 rb | Erafone Paris Van Java, Bandung | Not required | 20 Aug, 11:14 | ||
Gede Lestari | 4 | Positive | Waiting time | Audio | Rp 999 rb | Erafone Paris Van Java, Bandung | In-store QR | Not required | 16 Aug, 17:46 | |
Eko Prasetyo | 4 | Positive | Waiting time | Smartphone | Rp 5,3 jt | Erafone Paris Van Java, Bandung | In-store QR | Not required | 15 Aug, 10:18 | |
Melinda Christina | 4 | Positive | Trade-in valuation | Smartphone | Rp 5,1 jt | Erafone Paris Van Java, Bandung | In-store QR | Not required | 04 Aug, 15:12 | |
Reza Gunawan | 2 | Negative | Waiting time | Accessory | Rp 549 rb | Erafone Paris Van Java, Bandung | In-store QR | In progress | 19 Aug, 19:58 | |
Yusuf Sitompul | 2 | Negative | Stock availability | Audio | Rp 2,9 jt | Erafone Paris Van Java, Bandung | In-store QR | Resolved | 10 Aug, 12:52 | |
Bayu Pahlevi | 2 | Negative | Waiting time | Smartphone | Rp 7,8 jt | Erafone Paris Van Java, Bandung | In-store QR | Resolved | 02 Aug, 09:39 | |
Yusuf Handayani | 1 | Negative | Stock availability | Wearable | Rp 5,9 jt | Erafone Paris Van Java, Bandung | In-store QR | Resolved | 06 Aug, 16:59 |