Responses
Every survey response across the retail network. Click a row to open the case file.
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Bagus Prasetyo | 5 | Positive | Staff helpfulness | Audio | Rp 2,9 jt | Erafone Galaxy Mall, Surabaya | In-store QR | Not required | 21 Aug, 10:29 | |
Putri Simatupang | 5 | Positive | Stock availability | Audio | Rp 2,9 jt | Erafone Galaxy Mall, Surabaya | Not required | 16 Aug, 19:41 | ||
Fitri Wijaya | 5 | Positive | Waiting time | Accessory | Rp 1,3 jt | Erafone Galaxy Mall, Surabaya | In-store QR | Not required | 10 Aug, 19:39 | |
Maya Christina | 5 | Positive | Store cleanliness | Wearable | Rp 7,3 jt | Erafone Galaxy Mall, Surabaya | In-store QR | Not required | 09 Aug, 12:53 | |
Kevin Pahlevi | 5 | Positive | Trade-in valuation | Wearable | Rp 3,0 jt | Erafone Galaxy Mall, Surabaya | In-store QR | Not required | 05 Aug, 11:05 | |
Cindy Putri | 5 | Positive | Staff helpfulness | Smartphone | Rp 5,8 jt | Erafone Galaxy Mall, Surabaya | In-store QR | Not required | 04 Aug, 15:54 | |
Ilham Sudarsono | 5 | Positive | Product knowledge | Wearable | Rp 8,5 jt | Erafone Galaxy Mall, Surabaya | Not required | 01 Aug, 13:15 | ||
Dimas Puspita | 4 | Positive | Stock availability | Accessory | Rp 899 rb | Erafone Galaxy Mall, Surabaya | Not required | 17 Aug, 12:57 | ||
Siti Sitompul | 4 | Positive | Trade-in valuation | Smartphone | Rp 5,2 jt | Erafone Galaxy Mall, Surabaya | Not required | 08 Aug, 09:54 | ||
Jihan Anggraini | 3 | Neutral | Payment process | Smartphone | Rp 17,5 jt | Erafone Galaxy Mall, Surabaya | In-store QR | Not required | 22 Aug, 19:56 | |
Maya Pahlevi | 3 | Neutral | Waiting time | Smartphone | Rp 33,8 jt | Erafone Galaxy Mall, Surabaya | In-store QR | Not required | 04 Aug, 15:49 | |
Sari Ramadhani | 2 | Negative | Stock availability | Audio | Rp 999 rb | Erafone Galaxy Mall, Surabaya | In progress | 19 Aug, 15:04 | ||
Jihan Anggun | 1 | Negative | Waiting time | Accessory | Rp 349 rb | Erafone Galaxy Mall, Surabaya | In-store QR | In progress | 22 Aug, 11:49 |