Responses
Every survey response across the retail network. Click a row to open the case file.
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Dimas Prasetyo | 5 | Positive | Staff helpfulness | Wearable | Rp 6,8 jt | Erafone Kota Kasablanka, Jakarta | Not required | 19 Aug, 09:42 | ||
Siti Tanaya | 5 | Positive | Waiting time | Audio | Rp 999 rb | Erafone Kota Kasablanka, Jakarta | In-store QR | Not required | 14 Aug, 17:02 | |
Dwi Aryasatya | 5 | Positive | Store cleanliness | Accessory | Rp 549 rb | Erafone Kota Kasablanka, Jakarta | Not required | 14 Aug, 12:21 | ||
Dimas Lestari | 5 | Positive | Staff helpfulness | Smartphone | Rp 33,8 jt | Erafone Kota Kasablanka, Jakarta | In-store QR | Not required | 05 Aug, 10:04 | |
Lidya Halim | 5 | Positive | Staff helpfulness | Smartphone | Rp 10,3 jt | Erafone Kota Kasablanka, Jakarta | Not required | 02 Aug, 19:45 | ||
Qori Aryasatya | 4 | Positive | Trade-in valuation | Smartphone | Rp 18,3 jt | Erafone Kota Kasablanka, Jakarta | In-store QR | Not required | 20 Aug, 09:14 | |
Agnes Handayani | 4 | Positive | Store cleanliness | Accessory | Rp 899 rb | Erafone Kota Kasablanka, Jakarta | In-store QR | Not required | 08 Aug, 13:33 | |
Lukman Ramadhani | 4 | Positive | Waiting time | Accessory | Rp 899 rb | Erafone Kota Kasablanka, Jakarta | Not required | 04 Aug, 18:37 | ||
Dimas Ramadhani | 3 | Neutral | Staff helpfulness | Smartphone | Rp 6,9 jt | Erafone Kota Kasablanka, Jakarta | In-store QR | Not required | 20 Aug, 16:41 | |
Lidya Fauzan | 3 | Neutral | Stock availability | Smartphone | Rp 6,8 jt | Erafone Kota Kasablanka, Jakarta | Not required | 11 Aug, 19:02 | ||
Sari Lestari | 3 | Neutral | Trade-in valuation | Smartphone | Rp 15,4 jt | Erafone Kota Kasablanka, Jakarta | In-store QR | Resolved | 05 Aug, 18:19 | |
Fitri Dharma | 3 | Neutral | Payment process | Smartphone | Rp 6,5 jt | Erafone Kota Kasablanka, Jakarta | Not required | 03 Aug, 15:35 | ||
Kevin Puspita | 3 | Neutral | Waiting time | Wearable | Rp 9,5 jt | Erafone Kota Kasablanka, Jakarta | In-store QR | Not required | 02 Aug, 14:23 | |
Putri Kurniawan | 3 | Neutral | Product knowledge | Audio | Rp 4,3 jt | Erafone Kota Kasablanka, Jakarta | In-store QR | Not required | 01 Aug, 19:20 | |
Rizky Maulana | 2 | Negative | Trade-in valuation | Smartphone | Rp 22,0 jt | Erafone Kota Kasablanka, Jakarta | In-store QR | Resolved | 02 Aug, 15:34 |