Responses
Every survey response across the retail network. Click a row to open the case file.
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Bayu Nugraha | 5 | Positive | Waiting time | Service part | Rp 0 | Erajaya Service Centre Jakarta, Jakarta | Not required | 08 Aug, 09:59 | ||
Eko Prasetyo | 4 | Positive | Waiting time | Smartphone | Rp 5,3 jt | Erafone Paris Van Java, Bandung | In-store QR | Not required | 15 Aug, 10:18 | |
Citra Halim | 4 | Positive | Product knowledge | Service part | Rp 4,9 jt | Erajaya Service Centre Jakarta, Jakarta | Not required | 08 Aug, 11:37 | ||
Reza Gunawan | 2 | Negative | Waiting time | Accessory | Rp 549 rb | Erafone Paris Van Java, Bandung | In-store QR | In progress | 19 Aug, 19:58 | |
Yusuf Sitompul | 2 | Negative | Stock availability | Audio | Rp 2,9 jt | Erafone Paris Van Java, Bandung | In-store QR | Resolved | 10 Aug, 12:52 |