Responses

Responses

Every survey response across the retail network. Click a row to open the case file.

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Ilham Lestari
R-24146
5PositiveStaff helpfulness
Audio
Galaxy Buds 4 Pro
Rp 2,9 jt
Erafone Tunjungan Plaza, Surabaya
Dilayani Leo Sari
WhatsAppNot required20 Aug, 11:13
Hendra Setiawan
R-24060
5PositiveStaff helpfulness
Accessory
Belkin Power Bank 20K
Rp 899 rb
Erafone Tunjungan Plaza, Surabaya
Dilayani Leo Sari
In-store QRNot required09 Aug, 16:21
Bagus Aryasatya
R-24035
5PositiveStaff helpfulness
Wearable
Apple Watch Series 11
Rp 7,3 jt
Erafone Tunjungan Plaza, Surabaya
Dilayani Leo Sari
In-store QRNot required06 Aug, 16:42
Sari Ramadhani
R-24119
3NeutralTrade-in valuation
Smartphone
iPhone 17 Pro 256GB
Rp 21,3 jt
Erafone Tunjungan Plaza, Surabaya
Dilayani Leo Sari
In-store QRResolved17 Aug, 19:08
Pandu Pahlevi
R-24113
3NeutralProduct knowledge
Smartphone
OPPO Reno 14
Rp 7,0 jt
Erafone Tunjungan Plaza, Surabaya
Dilayani Leo Sari
In-store QRNot required16 Aug, 18:17
Qori Simatupang
R-24147
2NegativeProduct knowledge
Accessory
Eraspace Care+ 12 bulan
Rp 1,3 jt
Erafone Tunjungan Plaza, Surabaya
Dilayani Leo Sari
In-store QROpen21 Aug, 19:57
Gede Gunawan
R-24075
1NegativeProduct knowledge
Tablet
iPad Pro 11" M5
Rp 20,3 jt
Erafone Tunjungan Plaza, Surabaya
Dilayani Leo Sari
In-store QRResolved11 Aug, 14:36

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