Responses

Responses

Every survey response across the retail network. Click a row to open the case file.

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Farah Dharma
R-24155
5PositiveStore cleanliness
Accessory
Belkin Power Bank 20K
Rp 899 rb
Erafone Paris Van Java, Bandung
Dilayani Kirana Pratama
WhatsAppNot required22 Aug, 17:24
Cindy Setiawan
R-24142
4PositiveStaff helpfulness
Service part
Penggantian layar OLED
Rp 4,9 jt
Erajaya Service Centre Jakarta, Jakarta
Dilayani Kirana Pratama
SMSNot required20 Aug, 14:52
Gede Lestari
R-24110
4PositiveWaiting time
Audio
JBL Tune Beam 2
Rp 999 rb
Erafone Paris Van Java, Bandung
Dilayani Kirana Pratama
In-store QRNot required16 Aug, 17:46
Lukman Sitompul
R-24107
3NeutralPayment process
Service part
Penggantian baterai
Rp 899 rb
Erajaya Service Centre Jakarta, Jakarta
Dilayani Kirana Pratama
EmailNot required16 Aug, 09:53
Hana Kurniawan
R-24099
1NegativeStock availability
Service part
Perbaikan board (estimasi)
Rp 6,5 jt
Erajaya Service Centre Jakarta, Jakarta
Dilayani Kirana Pratama
EmailIn progress14 Aug, 10:56

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