Responses
Every survey response across the retail network. Click a row to open the case file.
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Rizky Aryasatya | 5 | Positive | Staff helpfulness | Wearable | Rp 8,6 jt | Erafone Bandung Indah Plaza, Bandung | In-store QR | Not required | 21 Aug, 11:06 | |
Lidya Kusumawardani | 4 | Positive | Waiting time | Accessory | Rp 1,3 jt | Erafone Bandung Indah Plaza, Bandung | In-store QR | Not required | 20 Aug, 18:04 | |
Agnes Mahendra | 3 | Neutral | Waiting time | Wearable | Rp 5,9 jt | Erafone Bandung Indah Plaza, Bandung | In-store QR | In progress | 21 Aug, 13:56 | |
Rizky Halim | 3 | Neutral | Waiting time | Smartphone | Rp 26,8 jt | Erafone Bandung Indah Plaza, Bandung | In-store QR | Not required | 10 Aug, 16:21 | |
Gede Pahlevi | 2 | Negative | Payment process | Smartphone | Rp 25,3 jt | Erafone Bandung Indah Plaza, Bandung | In-store QR | In progress | 17 Aug, 16:37 | |
Pandu Rahmawati | 2 | Negative | Stock availability | Wearable | Rp 7,3 jt | Erafone Bandung Indah Plaza, Bandung | In-store QR | Resolved | 08 Aug, 17:57 |