Responses
Every survey response across the retail network. Click a row to open the case file.
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Naufal Pahlevi | 5 | Positive | Payment process | Audio | Rp 4,3 jt | Erafone Paris Van Java, Bandung | Not required | 19 Aug, 10:46 | ||
Qori Handayani | 5 | Positive | Trade-in valuation | Smartphone | Rp 20,1 jt | Erafone Paris Van Java, Bandung | Not required | 04 Aug, 16:36 | ||
Eko Nugraha | 4 | Positive | Trade-in valuation | Accessory | Rp 920 rb | Erafone Paris Van Java, Bandung | Not required | 20 Aug, 11:14 | ||
Pandu Simatupang | 4 | Positive | Payment process | Service part | Rp 899 rb | Erajaya Service Centre Jakarta, Jakarta | Not required | 19 Aug, 15:00 | ||
Siti Lestari | 3 | Neutral | Trade-in valuation | Service part | Rp 899 rb | Erajaya Service Centre Jakarta, Jakarta | Not required | 15 Aug, 19:34 | ||
Galih Sitompul | 2 | Negative | Stock availability | Service part | Rp 899 rb | Erajaya Service Centre Jakarta, Jakarta | Open | 22 Aug, 13:11 | ||
Bayu Pahlevi | 2 | Negative | Waiting time | Smartphone | Rp 7,8 jt | Erafone Paris Van Java, Bandung | In-store QR | Resolved | 02 Aug, 09:39 |