Responses
Every survey response across the retail network. Click a row to open the case file.
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Andi Lestari | 5 | Positive | Staff helpfulness | Smartphone | Rp 7,8 jt | Erafone Sun Plaza, Medan | In-store QR | Not required | 12 Aug, 13:32 | |
Agnes Dewi | 4 | Positive | Staff helpfulness | Smartphone | Rp 6,5 jt | Erafone Sun Plaza, Medan | Not required | 15 Aug, 09:36 | ||
Siti Sitompul | 4 | Positive | Trade-in valuation | Smartphone | Rp 5,2 jt | Erafone Galaxy Mall, Surabaya | Not required | 08 Aug, 09:54 | ||
Melinda Christina | 4 | Positive | Trade-in valuation | Smartphone | Rp 5,1 jt | Erafone Paris Van Java, Bandung | In-store QR | Not required | 04 Aug, 15:12 | |
Fitri Pahlevi | 3 | Neutral | Stock availability | Smartphone | Rp 7,3 jt | Erafone Tunjungan Plaza, Surabaya | In-store QR | Not required | 15 Aug, 09:10 | |
Ahmad Fauzan | 3 | Neutral | Delivery experience | Smartphone | Rp 6,3 jt | eraspace.com | App | Resolved | 13 Aug, 14:37 | |
Pandu Prasetyo | 3 | Neutral | Staff helpfulness | Smartphone | Rp 6,0 jt | Erafone Bandung Indah Plaza, Bandung | Not required | 11 Aug, 15:04 | ||
Olivia Saputra | 1 | Negative | Stock availability | Smartphone | Rp 6,0 jt | Erafone Bandung Indah Plaza, Bandung | In-store QR | Resolved | 09 Aug, 14:40 |