Responses
Every survey response across the retail network. Click a row to open the case file.
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Jihan Fauzan | 5 | Positive | Waiting time | Smartphone | Rp 9,3 jt | Erafone Sun Plaza, Medan | In-store QR | Not required | 22 Aug, 18:59 | |
Rizky Rahmawati | 5 | Positive | Staff helpfulness | Smartphone | Rp 8,1 jt | Erafone Grand Indonesia, Jakarta | In-store QR | Not required | 18 Aug, 15:05 | |
Lidya Halim | 5 | Positive | Staff helpfulness | Smartphone | Rp 10,3 jt | Erafone Kota Kasablanka, Jakarta | Not required | 02 Aug, 19:45 | ||
Citra Ginting | 4 | Positive | Trade-in valuation | Smartphone | Rp 7,0 jt | iBox Pacific Place, Jakarta | In-store QR | Not required | 14 Aug, 10:50 | |
Bayu Dewi | 4 | Positive | Stock availability | Smartphone | Rp 9,9 jt | iBox Pacific Place, Jakarta | Not required | 12 Aug, 18:07 | ||
Eko Saputra | 4 | Positive | Payment process | Smartphone | Rp 9,5 jt | Erafone Beachwalk, Denpasar | In-store QR | Not required | 02 Aug, 10:03 | |
Dimas Ramadhani | 3 | Neutral | Staff helpfulness | Smartphone | Rp 6,9 jt | Erafone Kota Kasablanka, Jakarta | In-store QR | Not required | 20 Aug, 16:41 | |
Lukman Wijaya | 2 | Negative | Waiting time | Smartphone | Rp 10,3 jt | Erafone Bandung Indah Plaza, Bandung | In-store QR | In progress | 21 Aug, 09:59 |