Responses
Every survey response across the retail network. Click a row to open the case file.
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Maya Dewi | 5 | Positive | Staff helpfulness | Smartphone | Rp 5,3 jt | Erafone Paris Van Java, Bandung | Not required | 14 Aug, 14:08 | ||
Galih Gunawan | 5 | Positive | Product knowledge | Smartphone | Rp 5,3 jt | iBox Pacific Place, Jakarta | In-store QR | Not required | 09 Aug, 13:48 | |
Cindy Putri | 5 | Positive | Staff helpfulness | Smartphone | Rp 5,8 jt | Erafone Galaxy Mall, Surabaya | In-store QR | Not required | 04 Aug, 15:54 | |
Eko Prasetyo | 4 | Positive | Waiting time | Smartphone | Rp 5,3 jt | Erafone Paris Van Java, Bandung | In-store QR | Not required | 15 Aug, 10:18 | |
Citra Gunawan | 4 | Positive | Trade-in valuation | Smartphone | Rp 5,5 jt | Erafone Beachwalk, Denpasar | In-store QR | Not required | 12 Aug, 15:05 | |
Cindy Pahlevi | 4 | Positive | Waiting time | Smartphone | Rp 5,1 jt | Erafone Grand Indonesia, Jakarta | Not required | 07 Aug, 19:28 | ||
Jihan Christina | 4 | Positive | Trade-in valuation | Smartphone | Rp 5,3 jt | Erafone Grand Indonesia, Jakarta | In-store QR | Not required | 03 Aug, 09:06 | |
Lidya Fauzan | 3 | Neutral | Stock availability | Smartphone | Rp 6,8 jt | Erafone Kota Kasablanka, Jakarta | Not required | 11 Aug, 19:02 | ||
Naufal Kusumawardani | 1 | Negative | Stock availability | Smartphone | Rp 5,5 jt | Erafone Grand Indonesia, Jakarta | Resolved | 07 Aug, 14:23 |