Responses
Every survey response across the retail network. Click a row to open the case file.
FilteredClear all
Sort
Hendra Sitompul | 5 | Positive | Payment process | Service part | Rp 6,5 jt | Erajaya Service Centre Surabaya, Surabaya | Not required | 18 Aug, 17:41 | ||
Gede Fauzan | 5 | Positive | Stock availability | Service part | Rp 6,5 jt | Erajaya Service Centre Bandung, Bandung | Not required | 07 Aug, 14:09 | ||
Bambang Lestari | 4 | Positive | Waiting time | Service part | Rp 6,5 jt | Erajaya Service Centre Medan, Medan | Not required | 20 Aug, 18:01 | ||
Bambang Halim | 4 | Positive | Waiting time | Service part | Rp 6,5 jt | Erajaya Service Centre Jakarta, Jakarta | SMS | Not required | 18 Aug, 16:52 | |
Maya Ramadhani | 4 | Positive | Product knowledge | Service part | Rp 6,5 jt | Erajaya Service Centre Medan, Medan | SMS | Not required | 17 Aug, 17:29 | |
Naufal Nugraha | 4 | Positive | Trade-in valuation | Service part | Rp 6,5 jt | Erajaya Service Centre Surabaya, Surabaya | Not required | 01 Aug, 19:32 | ||
Hana Kurniawan | 1 | Negative | Stock availability | Service part | Rp 6,5 jt | Erajaya Service Centre Jakarta, Jakarta | In progress | 14 Aug, 10:56 | ||
Rahmat Wijaya | 1 | Negative | Product knowledge | Service part | Rp 6,5 jt | Erajaya Service Centre Bandung, Bandung | Resolved | 02 Aug, 18:27 |