Responses
Every survey response across the retail network. Click a row to open the case file.
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Siti Tanaya | 5 | Positive | Waiting time | Audio | Rp 999 rb | Erafone Kota Kasablanka, Jakarta | In-store QR | Not required | 14 Aug, 17:02 | |
Kevin Pahlevi | 5 | Positive | Store cleanliness | Audio | Rp 999 rb | Erafone Tunjungan Plaza, Surabaya | Not required | 14 Aug, 14:47 | ||
Lukman Dewi | 5 | Positive | Staff helpfulness | Audio | Rp 999 rb | Erafone Bandung Indah Plaza, Bandung | In-store QR | Not required | 01 Aug, 18:36 | |
Ahmad Fauzan | 4 | Positive | Product knowledge | Audio | Rp 999 rb | iBox Tunjungan Plaza, Surabaya | Not required | 18 Aug, 17:57 | ||
Siti Kurniawan | 4 | Positive | Delivery experience | Audio | Rp 999 rb | eraspace.com | App | Not required | 17 Aug, 09:26 | |
Gede Lestari | 4 | Positive | Waiting time | Audio | Rp 999 rb | Erafone Paris Van Java, Bandung | In-store QR | Not required | 16 Aug, 17:46 | |
Gede Gunawan | 3 | Neutral | Payment process | Audio | Rp 999 rb | Erafone Sun Plaza, Medan | In-store QR | Not required | 18 Aug, 16:52 | |
Eko Ramadhani | 3 | Neutral | Staff helpfulness | Audio | Rp 999 rb | Erafone Sun Plaza, Medan | In-store QR | Not required | 18 Aug, 10:14 | |
Sari Ramadhani | 2 | Negative | Stock availability | Audio | Rp 999 rb | Erafone Galaxy Mall, Surabaya | In progress | 19 Aug, 15:04 |