Responses
Every survey response across the retail network. Click a row to open the case file.
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Galih Sitompul | 5 | Positive | Staff helpfulness | Audio | Rp 2,9 jt | Urban Republic Plaza Indonesia, Jakarta | In-store QR | Not required | 22 Aug, 17:22 | |
Bagus Prasetyo | 5 | Positive | Staff helpfulness | Audio | Rp 2,9 jt | Erafone Galaxy Mall, Surabaya | In-store QR | Not required | 21 Aug, 10:29 | |
Ilham Lestari | 5 | Positive | Staff helpfulness | Audio | Rp 2,9 jt | Erafone Tunjungan Plaza, Surabaya | Not required | 20 Aug, 11:13 | ||
Putri Simatupang | 5 | Positive | Stock availability | Audio | Rp 2,9 jt | Erafone Galaxy Mall, Surabaya | Not required | 16 Aug, 19:41 | ||
Kartika Maulana | 5 | Positive | Staff helpfulness | Audio | Rp 2,9 jt | Erafone Bandung Indah Plaza, Bandung | In-store QR | Not required | 14 Aug, 14:44 | |
Melinda Nugraha | 5 | Positive | Staff helpfulness | Audio | Rp 2,9 jt | Erafone Tunjungan Plaza, Surabaya | In-store QR | Not required | 12 Aug, 14:21 | |
Rizky Putri | 4 | Positive | Trade-in valuation | Audio | Rp 2,5 jt | Erafone Sun Plaza, Medan | Not required | 10 Aug, 09:24 | ||
Yusuf Sitompul | 2 | Negative | Stock availability | Audio | Rp 2,9 jt | Erafone Paris Van Java, Bandung | In-store QR | Resolved | 10 Aug, 12:52 | |
Hendra Rahmawati | 2 | Negative | Waiting time | Audio | Rp 2,9 jt | Erafone Bandung Indah Plaza, Bandung | In-store QR | Resolved | 04 Aug, 10:41 |