Responses
Every survey response across the retail network. Click a row to open the case file.
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Rizky Aryasatya | 5 | Positive | Staff helpfulness | Wearable | Rp 8,6 jt | Erafone Bandung Indah Plaza, Bandung | In-store QR | Not required | 21 Aug, 11:06 | |
Dimas Prasetyo | 5 | Positive | Staff helpfulness | Wearable | Rp 6,8 jt | Erafone Kota Kasablanka, Jakarta | Not required | 19 Aug, 09:42 | ||
Maya Christina | 5 | Positive | Store cleanliness | Wearable | Rp 7,3 jt | Erafone Galaxy Mall, Surabaya | In-store QR | Not required | 09 Aug, 12:53 | |
Bagus Aryasatya | 5 | Positive | Staff helpfulness | Wearable | Rp 7,3 jt | Erafone Tunjungan Plaza, Surabaya | In-store QR | Not required | 06 Aug, 16:42 | |
Dimas Kurniawan | 4 | Positive | Staff helpfulness | Wearable | Rp 8,9 jt | Erafone Sun Plaza, Medan | Not required | 03 Aug, 15:20 | ||
Kevin Puspita | 3 | Neutral | Waiting time | Wearable | Rp 9,5 jt | Erafone Kota Kasablanka, Jakarta | In-store QR | Not required | 02 Aug, 14:23 | |
Pandu Rahmawati | 2 | Negative | Stock availability | Wearable | Rp 7,3 jt | Erafone Bandung Indah Plaza, Bandung | In-store QR | Resolved | 08 Aug, 17:57 | |
Bayu Sitompul | 2 | Negative | Waiting time | Wearable | Rp 8,6 jt | Erafone Grand Indonesia, Jakarta | In-store QR | Resolved | 03 Aug, 19:35 |