Responses
Every survey response across the retail network. Click a row to open the case file.
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Bayu Nugraha | 5 | Positive | Waiting time | Service part | Rp 0 | Erajaya Service Centre Jakarta, Jakarta | Not required | 08 Aug, 09:59 | ||
Cindy Setiawan | 4 | Positive | Staff helpfulness | Service part | Rp 4,9 jt | Erajaya Service Centre Jakarta, Jakarta | SMS | Not required | 20 Aug, 14:52 | |
Pandu Simatupang | 4 | Positive | Payment process | Service part | Rp 899 rb | Erajaya Service Centre Jakarta, Jakarta | Not required | 19 Aug, 15:00 | ||
Bambang Halim | 4 | Positive | Waiting time | Service part | Rp 6,5 jt | Erajaya Service Centre Jakarta, Jakarta | SMS | Not required | 18 Aug, 16:52 | |
Citra Halim | 4 | Positive | Product knowledge | Service part | Rp 4,9 jt | Erajaya Service Centre Jakarta, Jakarta | Not required | 08 Aug, 11:37 | ||
Lukman Sitompul | 3 | Neutral | Payment process | Service part | Rp 899 rb | Erajaya Service Centre Jakarta, Jakarta | Not required | 16 Aug, 09:53 | ||
Siti Lestari | 3 | Neutral | Trade-in valuation | Service part | Rp 899 rb | Erajaya Service Centre Jakarta, Jakarta | Not required | 15 Aug, 19:34 | ||
Galih Sitompul | 2 | Negative | Stock availability | Service part | Rp 899 rb | Erajaya Service Centre Jakarta, Jakarta | Open | 22 Aug, 13:11 | ||
Hana Kurniawan | 1 | Negative | Stock availability | Service part | Rp 6,5 jt | Erajaya Service Centre Jakarta, Jakarta | In progress | 14 Aug, 10:56 |